Privacy Policy

1. Introduction

Cognitae ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our Tacticus guild dashboard service.

2. Information We Collect

We collect information necessary to provide and improve our service:

• Account information: Email address and other details you provide when signing up
• Authentication data: Session information required to keep you logged in
• API keys: Your Tacticus API key and guild API key, which you voluntarily provide to connect your guild data
• Guild data: Raid performance, player statistics, and related data fetched from the Tacticus API
• Usage data: Technical information such as IP address, browser type, and pages visited to operate and improve the service

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Cognitae service
• Authenticate your identity and manage your account
• Fetch and display your guild's raid and player data
• Respond to your inquiries and provide support
• Ensure the security and integrity of our systems

4. No Third-Party Sharing Without Consent

We do not sell, rent, or trade your personal data. No data will ever be shared with third parties without your express consent. Your information is used solely to operate and improve the Cognitae service.

The only exceptions are: (a) when required by law or legal process, (b) when necessary to protect our rights, safety, or property, or (c) with service providers who assist us in operating the platform (e.g., hosting, authentication) and who are bound by strict confidentiality obligations.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Your API keys and account credentials are stored securely.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the service. You may request deletion of your account and associated data at any time by contacting us.

7. Cookies and Similar Technologies

We use cookies and similar technologies for authentication, session management, and essential service functionality. These are necessary for the service to operate and are not used for advertising or tracking purposes.

8. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data. You may also have the right to object to or restrict certain processing. To exercise these rights, please contact us.

9. Children's Privacy

Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us via our Discord community.